Shipping & Delivery Times

Shipping

UK Standard Shipping £6.00 | 5 WORKING DAYS

EUROPE Standard Shipping £18.00 | 7 WORKING DAYS  

USA, CANADA & REST OF THE WORLD Standard Shipping £ 25.00 | 7-10 WORKING DAYS

*Please note that working days do not include weekends or bank holidays.

*Note that CUSTOM CLEARANCE DUTY AND TAXES ARE charged to the customer at the point of entry for International orders.

*ALL ORDERS WHICH ARE REFUSED WILL INCUR A £70 "RETURN TO SENDER" DEDUCTION FROM THE REFUND TO INCLUDE THE DELIVERY COST PLUS THE RETURNED DELIVERY CHARGE. 

*Due to the current circumstances, we are unable to ship parcels to Ukraine, Belarus and Russia.

Your Order

Your order will be fulfilled by the above-estimated delivery dates, unless prevented by circumstances beyond our reasonable control.

If we are unable to meet the estimated delivery date because of such circumstances, we will contact you with a revised estimated delivery date.

We will deliver the products to the delivery address you give us.

All our products are sent out for a signature delivery. The item(s) will be your full responsibility if they have been delivered and signed for at the given shipping address.

Customs

Neve and Noor are not liable for any customs charges made in the recipient's countries or also for customs charges on the returns. The customer is completely responsible for these charges.